Our Story

RACS is a group of highly skilled professionals whose work and academic experience spans the spectrum of mediation, law, leadership, education, training, management, business coaching, systems thinking and process design.

Welcome to Resolve and Change Systems, your premier destination for expert dispute resolution and change management services.

Founded by Craig Arendse, a visionary leader in mediation and transformation, RACS brings together a team of seasoned professionals with diverse backgrounds in mediation, law, leadership, education, training, and management.

Over the past six years, RACS has evolved from its origins as the Mediation and Transformation Practice (MTP) into a dynamic force driving positive change in our community. Our dedicated team, consisting of over 20 skilled staff and collaborators, is committed to revolutionising the landscape of dispute resolution, mediation, and change management, empowering individuals and organisations to thrive in transformative environments.

With a track record spanning two decades, RACS has earned a reputation as a trusted institution in the field. Our comprehensive services include project management, facilitation, dispute systems design, mediations, due diligence, risk assessments, empowerment strategies, capacity-building programs, and more.

We specialise in tailoring solutions to the specific needs of each client, ensuring impactful results and sustainable outcomes.

Our Values

Accountability

We are true to our word in the promises we make.

Integrity

We know how complex conflict situations can be, which is why we approach every situation with respect and integrity.

Creativity & Innovation:

We keep our finger on the pulse of new developments in an ever-evolving industry, including the latest technologies.

Passion

We love what we do. Our work is our passion meets purpose, made visible. And that is to resolve conflict situations amicably and fairly.

Diversity & Inclusion

We consider various viewpoints from a melting pot of people, which is our formula for success. Diversity is, after all, the lifeblood or our vibrant society.

Experience the difference with RACS – where expertise meets innovation to shape a brighter future for you and your organisation.

Contact us today to learn how we can help you navigate challenges and achieve your goals with confidence.