Our recent strategy session has connected us on a human level like never before, sparking much-needed reflection on our work approach. This week, CEO Craig Arendse and Business Manager Melanie…
As the world continually changes and evolves, as with the advent of the pandemic and the fourth industrial revolution, it gives rise to an increasingly competitive landscape for organisations. Donavon…
Having conducted quite a few conflict resolutions sessions and facilitating the understanding of the topic to many, I mustered up some tips from all my reading and exposure that I use in my facilitation sessions.
Melanie February, the Chief Business Officer of Resolve and Change Systems (RACS), is a seasoned professional with a Higher Diploma in Education from the University of the Western Cape. Over the past 20 years, Melanie has built a successful career in the mediation and transformation field, starting as an Administrator and progressing to become a skilled Business Manager. Since 2017, she has played a pivotal role in RACS, overseeing financial management, client relations, and HR. Her exceptional interpersonal abilities, administrative insight, and astute financial knowledge contribute significantly to the success of the organisation.
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Liam Rangolli is the Project Development Manager at RACS. With a National Diploma in Sales and Marketing and a National Certificate in Banking, Liam's expertise in project management, stakeholder relations, and marketing makes him a valuable addition to the RACS family. Using a customer-centric approach, Liam works with the development team to ensure all projects meet customer expectations and provide the highest quality of service possible.
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Responsible for various finance administrative tasks, Seth's strong work ethic and customer service skills shine through. After matriculating from Groenvlei High School where he participated in Toastmasters, Seth pursued a National Certificate in Business Management at the College of Cape Town. He is passionate about the business industry and brings enthusiasm and a willingness to learn to his role at RACS.
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Stephanie Philander is a dynamic Marketing and Communications Coordinator. With a successful track record of nearly a decade in CRM, marketing, and management, Stephanie brings a wealth of expertise to her role. She graduated with an Honours Degree in Organisational Communication from UNISA and further expanded her skill set through a Digital Brand Strategy course at Vega School. Stephanie's appointment to the Marketing and Communications team at RACS positions her to leverage her skills in crafting compelling strategies and facilitating seamless communication across the organisation.
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Driven by her passion for marketing, she leverages her communication and interpersonal skills to support the RACS Marketing and Communications team with general administration tasks. She sees this position as a unique opportunity to blossom in her career growth.
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Armed with an MPhil in Management Coaching, Lesley brings a forward-thinking approach to her strategic initiatives. She boasts unparalleled expertise in Change Management, Organisational Development, Leadership Development, and Executive Coaching. Lesley excels in strategically guiding our organisation through transitions, making her an invaluable asset in shaping our path toward growth and success.
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With a Diploma in hospitality from Northlink College, Cory’s journey in the hospitality industry has been diverse, starting from the culinary realm as a chef, and gradually transitioning into management roles. With a profound passion for what he does, Cory thrives on creating memorable experiences for guests and fostering a positive environment for both clients and staff alike. His love for people and dedication to his craft shine through in every aspect of his work, making him an invaluable asset to our team.
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Bradley's experience has enabled him to demonstrate proficiency in maximising asset value and ensuring optimal returns for stakeholders. Additionally, Bradley’s expertise in hedge funds coupled with a strong foundation in financial accounting, equips him to provide strategic guidance and drive profitability for clients. Known for his exceptional client relationship management skills, Bradley is committed to fostering trust, transparency, and results-driven opportunities and partnerships for RACS.
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Armed with a Bachelor of Science in Civil Engineering from the University of Cape Town, South Africa, he fortified his knowledge with a distinguished Master of Engineering in Transportation, graduating Cum Laude from Stellenbosch University. These academic accomplishments serve as the foundation for his illustrious career, where he continues to make significant contributions to the urban transportation domain. Gershwin continues to impact the urban transportation landscape in his role as urban transport specialist at RACS.
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An all-rounder, Elana runs a Web and Brand Design Studio, specialising in brand development. Elana has a BTEC International Diploma in Graphic/Web Design and Web Development. She supports RACS with web design and development, graphic design, and brand consulting.
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Michael is an associate IT developer for RACS with nearly two decades of experience in the industry. He holds a National Diploma in Information Technology from Cape Peninsula University of Technology (CPUT).
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Zonwabisile Dingaiswayo, a practicing attorney since 2000, brings extensive legal
expertise to his role as Transport Interventions Manager. He earned his LLB degree
from the University of Limpopo and completed the Public Management Development
Programme at the University of Pretoria. Skilled in litigation, divorce matters,
conveyancing, and settlement agreements, Zonwabisile has been a pivotal figure in
our organisation's success. With previous experience as a leading legal advisor from
2009 to 2016, he now spearheads our efforts in the George Integrated Public
Transport Network (GIPTN) project, showcasing his commitment to advancing
transportation initiatives.
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The founder of RACS, Craig Arendse is a mediation and conflict resolution specialist. He has more than 25 years of experience in conflict resolution and change management, domestically and abroad. His academic background in Ethics, Theology, Adult Education, and Project Management and work with large organisations like The World Bank, Search for Common Ground, Stellenbosch University, University of the Western Cape, Duta Wacana (Indonesia), UCLA, Municipalities, and Government, brings a unique blend of expertise to RACS.
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Wesley is a well-rounded specialist in mediation and a highly competent negotiator and facilitator. After completing his articles at Ben Groot Inc and Jardim Bekker Attorneys, specialising in civil and commercial matters, he went on to be admitted as an attorney of the High Court. Wesley then moved on to work as a Legal Mediator for Legally Independent Peoples Corporation (LIPCO), eventually working his way to Legal Executive. He also has experience in lecturing and training at CPUT. He is currently our Operations and Legal Executive and plays a key role in several of our Transport Projects while assisting with the day-to-day operational and compliance requirements of RACS.
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An artist and writer at heart, Kirsten is the brains behind injecting fresh, creative energy into our marketing and oversees the daily operations of our marketing and communications. She looks after the visual representations and creative and conceptual processes of RACS. Kirsten is an alumnus of Michaelis, where she graduated with a specialised Fine Arts degree from UCT and has had her work exhibited by burgeoning Cape Town gallery, Eclectica Contemporary.
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Amaan joined the RACS team as an Engagement Manager and is highly-skilled in Business Development, Strategic Thinking, Change Management and Project Management. An out-of-the-box critical thinker, Amaan is currently enrolled in a Master’s degree in Future Studies at the University of Stellenbosch Business School. Amaan held many positions while working at his previous employer, ranging from Legal Advisor and Manager of the Legal Contact Centre to Client Experience Executive.
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